Customer Experience Management Training

Our research over the years reveals that companies that have strong customer-centricity outperform those that don’t. Our vision is to spark and sustain a customer culture transformation in organizations around the world that inspires employees, delights customers, and rewards shareholders.

At Daniel Choudry Sales Institute, we don’t view customer centric engagements & training as an event, but an ongoing process to improve skills, cultures, customer engagement approaches, knowledge, and results. Our educational system drives real behavior change and unleashes the best of human potential. We take a blended approach to learning that includes assessment, program and tool customization, robust reinforcement, and coaching so skills stick and transfer on-the-job.

We bring the customer to the center of this program.